Privacy Policy

1. Introduction

Jack's of PNG is committed to protecting and respecting your personal information and privacy.

2. Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and delivery address
• Order history
• Loyalty and rewards activity
• Device and app usage information

3. How We Use Your Information

We use your information to:

• Process and manage orders
• Deliver products and services
• Provide customer support
• Manage your account and mobile app experience
• Process loyalty rewards and benefits
• Send updates and notifications (with consent)
• Personalise content, promotions, and offers
• Improve our website, mobile app, and services

4. Communication Preferences

You may receive:

• Emails
• Mobile app push notifications
• Service-related updates

Customers may manage communication preferences through their account settings.

5. Data Sharing

We do not sell customer information.

Your information may be shared with:

• Payment providers
• Delivery and logistics partners
• Technology and platform providers
• Legal or regulatory authorities where required

6. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

7. Customer Rights

Customers may request access, correction, or removal of personal information subject to applicable laws and operational requirements.

8. Updates to Privacy Policy

Jack's of PNG may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of any updated policy.

9. Contact Information

For privacy-related concerns or questions, customers may contact Jack's of PNG customer support.